All natural and genuine materials purchased either in Japan, or directly from the country of origin, no plastics or glass (unless specified).
Off on a Whim products may be addictive. Customers have been seen coming back for more.
Our artisan products are handcrafted in our Japanese studio with time and attention given to detail and style. We are happy to make small customizations to colors/size to help customers achieve their dream piece.
Domestic (within Japan) | ¥250 (free for orders over ¥3,500) Domestic packages are shipped via Japan Post. These take 2-4 days on average to arrive.
International: USA | ¥1,400 (approx $10) for orders up to ¥19,999 (approx $175), free for orders 20,000 and up Orders to the US are shipped via express post once a month and forwarded via USPS once they arrive in America. Orders between the 1st and 27th are shipped around the 30th. Once shipped, it should take about 10 days to arrive.
If you want your order sooner, let us know and we can work out a faster method.
Other International | ¥3,200 (approx $25) for orders up to ¥19,999 (approx $175), free for orders 20,000 and up
For now, all other international orders will be shipped by Express post as soon as they are finished. These should take between 5-7 days to arrive once shipped. This doesn't include time to make your order.
All packages are shipped from Japan via Japan Post.
We are unable to guarantee delivery speeds, this is dependent on local carriers.
Our packaging is as simple and eco friendly as possible, avoiding plastic or bubble wrap. Occasionally an especially delicate item may need to be shipped in bubble wrap, which is always recycled.
We may reuse shipping envelopes in order to reduce waste.